This specific fix can be used by Mac users who also installed Adguard on their computers. This certificate was signed by an unknown authority Fix 3 – Whitelist Safari in Adguard.This certificate was signed by an untrusted issuer.Find the expired or revoked certificates and delete themĮxpired, invalid or revoked certificates usually have a red X sign, and they’re accompanied by one of the following alerts:.Open the LaunchPad and launch Keychain Access.Here’s how to remove problematic certificates: If the SSL certificates are no longer valid or got deleted, the Mail app won’t be able to verify it. Fix 2 – Remove expired or revoked SSL certificates Hit the Turn off Firewall button to disable the firewall.Unlock the panel to make the necessary changes.Click on the Apple menu > go to System Preferences.You can re-enable it after you added your Google account to the Mail app. Your antivirus or firewall might be blocking certain Mail processes on your Mac preventing it from validating the server certificate.Īs a workaround, try turning off your antivirus and firewall. Fix Mac Mail failed to verify the server certificate Fix 1 – Disable your antivirus and firewall If your Mac’s Mail app could not verify the server certificate, this could indicate you’re not using the correct network or proxy settings, the SSL certificates expired or got revoked or you firewall is preventing you from using your email. This could be because of your network configuration or your proxy settings. If you forgot or want to change the email password for a different email service, contact the email provider or request a password reset from their website.Many users reported they were unable to add or use a Gmail account on their Mac computers because the Mail app failed to verify the server certificate.Īnd this is the exact error message they received:įailed to verify the server certificate. Learn what to do if you forgot your Apple ID password or want to change your Apple ID password. The password that you use with iCloud Mail is your Apple ID password. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail. If no other solutions work, try setting up your email account again. Your email provider can help you verify your email settings and make sure that you're using the correct password for the Mail app. If it doesn't work there either, your password is probably incorrect. For example, if you're using an iCloud Mail account, you can use to send and receive email.īecause the password that you use with Mail is usually the same password that you use with webmail, try signing in to webmail with that password. I really need it on both devices since I travel with my laptop for work. Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. I have had the same problem on my MacBook Pro-after the update to El Captain the email on my laptop says, 'unable to verify account name or password' however, it works fine on my iMac-which I have not updated to El Captain. Your email provider can help you verify your email settings and make sure that you're using the correct password. If Mail still asks for your password, the password is probably incorrect. If you see a password field for your account, delete the password and type the correct password.Ĭlose the settings window, then open Mail and try using your account again. If it doesn't quit, you can force it to quit.Ĭhoose Apple menu > System Settings (or System Preferences), then click Internet Accounts. Contact your email provider for help.Ĭheck your password in Internet Accounts preferencesĭepending on the type of email account you're using, you might be able to correct the password as follows: Your email provider deactivated or suspended your account. For example, if you're using Google’s two-step verification, your Gmail account in Mail requires the appropriate app-specific password. Your email provider needs you to update or reset your password for security reasons. If you updated the password on another device, make sure that you're using the same password on your Mac. You're not using your current email password. Your email provider may reject your password for several reasons, including: Mail asks for your password when it can connect successfully to your email provider, but can't connect to your email account because your email provider isn't accepting your email password. If your Mac is connected to the internet but suddenly starts asking for your email password, you should generally try again later, and if necessary work with your email provider to resolve.
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